01 About
A narrow shop, on purpose
Viking Appliance Repair Edmonds is a small independent workshop. One manufacturer, one city, and the same technicians on every call — not a dispatch board sending whoever happens to be free.
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One manufacturer
Viking professional and Tuscany ranges, built-in and column refrigeration, wall ovens and panel-ready dishwashers. Narrowing the catalogue is what lets us recognise a fault from the description instead of working through it from scratch on your kitchen floor.
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One city
Edmonds and nothing beyond it. Downtown, Westgate, Perrinville and Five Corners are fifteen minutes apart, so a returning part does not become a second call-out charge and a morning phone call can still be a same-day slot.
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Measurements, not opinions
Manifold pressure, spark at the electrode, element resistance, sensor drift, cabinet temperature logged across a full cycle. Every fault we report is written down with the reading that proves it, and you keep that sheet.
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What we will not do
We will not quote a repair blind over the phone, because a guess that changes on the day is how people end up feeling cheated. We will not fit a universal substitute part into a professional appliance. And we will not open anything up before you have agreed the number.
How pricing works
Flat $89 service call covering the visit and full diagnosis, credited against the repair once you approve it. Parts are quoted at the model-specific component, not a substitute that fits today and fails in eight months. Everything carries ninety days on parts and labour, in writing, on the invoice. The repair itself is quoted as a range before anything is opened — the bands we work to are printed in full on each service page.
The crew is on the tools 8:00 am – 8:00 pm, seven days. The phone itself is answered 24/7, so a fault at eleven at night gets logged that night and slotted into the next working day.
- Working in Edmonds since
- 2019
- Licence and cover
- Licensed, bonded and insured. We provide our licence number to customers on request.
Tell us what it is doing. We will tell you what it is.
Phone is fastest — most Edmonds calls logged before noon get a slot the same day. If it can wait, pick a slot on the booking page and we will confirm it. A $89 service call covers the visit and the full diagnosis, and it comes off the repair if you go ahead.
On the tools 8:00 am – 8:00 pm, seven days · phone answered 24/7