01 About
A narrow shop, on purpose
Viking Appliance Repair Edmonds is a small independent workshop. One manufacturer, one city, and the same technicians on every call — not a dispatch board sending whoever happens to be free.
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01
One manufacturer
Viking professional and Tuscany ranges, built-in and column refrigeration, wall ovens and panel-ready dishwashers. Narrowing the catalogue is what lets us recognise a fault from the description instead of working through it from scratch on your kitchen floor.
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02
One city
Edmonds and nothing beyond it. Downtown, Westgate, Perrinville and Five Corners are fifteen minutes apart, so a returning part does not become a second call-out charge and a morning phone call can still be a same-day slot.
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03
Measurements, not opinions
Manifold pressure, spark at the electrode, element resistance, sensor drift, cabinet temperature logged across a full cycle. Every fault we report is written down with the reading that proves it, and you keep that sheet.
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04
What we will not do
We will not quote a repair blind over the phone, because a guess that changes on the day is how people end up feeling cheated. We will not fit a universal substitute part into a professional appliance. And we will not open anything up before you have agreed the number.
How pricing works
A flat $89 service call covers the visit and the full assessment, and it comes off the total in full if you approve the repair. Parts are quoted at the model-specific component, not a substitute that fits today and fails in eight months. Everything carries ninety days on parts and labour, in writing, on the invoice.
The crew is on the tools 8:00 am – 8:00 pm, seven days. The phone itself is answered 24/7, so a fault at eleven at night gets logged that night and slotted into the next working day.
Tell us what it is doing. We will tell you what it is.
Phone is fastest — most Edmonds calls logged before noon get a slot the same day. If it can wait, pick a slot on the booking page and we will confirm it. A $89 service call covers the visit and the full diagnosis, and it comes off the repair if you go ahead.
On the tools 8:00 am – 8:00 pm, seven days · phone answered 24/7
